IATF16949(ISO9001) {9.3} Management Review

IATF16949(ISO9001) {9.3} Management Review

9.3.1 General

See ISO 9001:2015 requirements.

Top management shall review the organization quality management system, at planned intervals, to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organization.

9.3.1.1 Management review - supplemental
Management review shall be conducted at least annually. The frequency of management review(s) shall be increased based on risk to compliance with customer requirements resulting from internal or external changes impacting the quality management system and performance-related issues.

9.3.2 Management review inputs
 See ISO 9001:2015 requirements.
The management review shall be planned and carried out taking into consideration:
a) the status of actions from previous management reviews;
b) changes in external and internal issues that are relevant to the quality management system;
c) information on the performance and effectiveness of the quality management system, including trends in
1) customer satisfaction and feedback from relevant interested parties
2) the extent to which quality objectives have been met
3) process performance and conformity of products and services ;
4) nonconformities and corrective actions
5) monitoring and measurement results
6) audit results:
7) the performance of external provider
d) the adequacy of resources
e) the effectiveness of actions taken address risks and opportunities (see 6.1);
 f) opportunities for improvement.

9.3.2.1 Management review inputs — supplemental

Input to management review shall include:
a) cost of poor quality(cost of internal and external nonconformance);
b) measures of process effectiveness;
c) measures of process efficiency;
d) product conformance;
e) assessments of manufacturing feasibility made for changes to existing operations and for new
facilities or new product (see Section 7.1.3.1);
f)customer satisfaction (seeISO9001,Section9.1.2);
g) review of performance against maintenance objectives;
h) warranty performance (where applicable);
i) review of customer scorecards (where applicable);
j) identification of potential field failures identified through risk analysis (such as FMEA);
k) actual field failures and their impact on safety or the environment.

9.3.3 Management review outputs
See ISO 9001:2015 requirements.

The outputs of the management review shall include dedsions and actions related to:
a) opportunities for improvement;
b) any need for changes to the quality management system;
c) resource needs.
The organization shall retain documented information as evidence of the results of management reviews.

9.3.3. 1 Management review outputs— supplemental
Top management shall document and implement an action plan when customer performance targets are
not met.

EXPLAINATION- 

MANAGEMENT REVIEW MEETING (MRM)

Organize the Management review meeting once in six months or three months if IATF 16949:2016 Standard is recently implemented.
  
Send the intimation note including the agenda points of Management Review Meeting (MRM) to all DH, DIRECTOR, CMD, stating the date, time and venue at least 7 to 10 days in advance.

Conduct discussions with concerned departmental head and collect backup data and the details.

Conduct the Management Review meeting as scheduled. 

The Chair person for the meeting shall be the CMD and in his absence, the DIRECTOR will be chair person.

The minutes of the meeting are noted the salient points discussed and actions to be taken and identifying the responsibility and target date for each activity.

The backup information is stored in the Server records as Annexures to the minutes.

The minutes of the meeting in the on line file is shared with all concerned participants.

Monitor the proposed actions agreed by individuals, on the target dates for their progress/completion. 

Follow up the actions in the next MRM.

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