IATF16949 {8.5.2 } IDENTIFICATION AND TRACEABILITY - Explained

IATF16949 {8.5.2 } IDENTIFICATION AND TRACEABILITY

See ISO 9001:2015 requirements.
The organization shall use suitable means to identify outputs when it is necessary to ensure the conformity of products and services.
The organization shall identify the status of outputs with respect to monitoring and measurement requirements throughout production and service provision.
The organization shall control the unique identification of the outputs when traceability is a requirement, and shall retain the documented information necessary to enable traceability.

NOTE Inspection and test status is not indicated by the location of product in the production flow unless inherently obvious, such as material in an automated production transfer process. Alternatives are permitted if the status is clearly identified, documented, and achieves the designated purpose.

8.5.2.1 Identification and traceability — supplemental
The purpose of traceability is to support identification of clear start and stop points for product received by the customer or in the field that may contain quality and/or safety-related nonconformities. Therefore, the organization shall implement identification and traceability processes as described below.
The organization shall conduct an analysis of internal, customer, and regulatory traceability requirements for all automotive products, including developing and documenting traceability plans, based on the levels of risk or failure severity for employees, customers, and consumers. These plans shall define the
Appropriate traceability systems, processes, and methods by product, process, and manufacturing location that:
a) enable the organization to identify non-conforming and/ or suspect product;

b) enable the organization to segregate nonconforming and/or suspect product;

c) ensure the ability to meet the customer and /or regulatory response time requirements;

d) ensure documented information is retained in the format (electronic, hardcopy, archive) that enables the organization to meet the response time requirements;

e) ensure serialized identification of individual products, if specified by the customer or regulatory standards;

 
f) ensure the identification and traceability requirements are extended to externally provided products with safety/ regulatory characteristics.

Explanation :-

Whenever there is customer complaint received, Ask the customer for details like Invoice Number, Invoice Date, PDI Report Number.
After getting all the details from Customer, go to PDI Department and check PDI report. Verify all details such as Invoice Number, Invoice Date and Report Number. 
After checking PDI Report, ask PDI Inspector for Route Card of the particular Lot. After receiving the Route card, check the details like Part Name, GRN Number and GRN Date.
If all details matches with PDI report go to the Concerned departments & trace all the details in Production Log Book by GRN Number & GRN Date.
Do the analysis in particular lot.
If there is any Internal Complaint, go to concerned department and check for Route Card of particular Lot & trace all the details in Production Log Book by GRN Number & GRN Date.
Do the analysis in particular lot.
Lot control shall be implemented for all Part. Lot identification Tag shall be pasted on each Polybag while dispatching. Mention Part Name, Customer Name, Part Name, Part Number, Invoice Date, Quantity, Invoice Number in identification Tag. 
Key points of lot control,
1.FIFO (First in, First Out) Shall be thoroughly applied.
2.Rework product and suspected product, if any, shall be controlled.
3.Mixing –up of lots shall be prevented.